"Internal Server Error" Error Message - Troubleshooting Guide

The "Internal Server Error" message typically indicates an issue with the server hosting the application or service you're trying to use. It can be due to various factors, including server misconfigurations, software bugs, or database issues. To address this issue when scheduling sessions for clients and caregivers, you can try the following steps:

1. Refreshing the page can resolve the issue if it's a temporary error.
2. Clear your browser cache as cached data can interfere with the proper functioning of websites. Try clearing your browser cache and cookies, then reload the page.
3. Try a Different Browser: Sometimes issues arise with specific browsers. If possible, try using a different browser (e.g., Chrome, Firefox, Safari) to see if the error persists.
4. If your user account has not yet been assigned to an organization within your institute, then you will not be able to schedule sessions until your superuser/supervisor assigns you.

If errors persist after going over these steps, please feel free to contact support@mirah.com for further investigation.