How to Change User Frequency/Access Mode

The different access modes were created to accommodate different users frequency in logging into Mirah. In order to change the access mode for a user, follow the steps detailed below:


How to Change User Frequency

  1. From the dashboard, click the institute at the top-right of the screen. Click "Manage Users" towards the bottom of the dropdown menu.

  1. Find the user whose access mode you'd like to change, and click on "Details" on the left.

  1. When viewing the details on this user, you will see "Access Details" at the bottom of the user details. In order to change it, click "Edit" at the bottom.

  1. On the next page, scroll down to "Access Frequency", and click on the dropdown and select the frequency you'd like. After you'd make the select, scroll to the very bottom of the screen and click "Save".

  1. After clicking submit, you should see the newly selected access mode next to "Access Frequency" in the user's details page.

If you face any additional issues with trying to edit a user's access mode, please reach out to support@mirah.com for further assistance.