Collaborative Care - The Status Badge


The Status Badge is the set of three linked circles that help show how an enrolled patient is tracking on their measures.

Measurement bundles assigned during enrollment determine what measures a patient regularly receives. The scores from the measures help surface a patient's progress in the program. Only enrolled patients have a Status Badge.

The Patient Header showing name, gender, DOB, enrollment, status badge, and tracked minutes

If a patient is not enrolled, an “unenrolled” badge will replace the Status Badge.

How to Read the Status Badge

The Status Badge indicates three different pieces of information from left to right:

  1. Risk Endorsement for an at-risk condition (most commonly self-harm)
  2. Target scale severity, highlighting the specific treatment measure with the most severe clinical score
  3. Global functioning severity, highlighting the measure taken by the respondent with the most severe clinical score

The status badge will always show the color of the most severe score in any of these 3 categories.


What is a Target Scale VS Global Functioning Scale?

Target scales measure how severe a patient is relative to a specific diagnosis. Global Functioning severity measures the general well-being of a patient. Both are necessary for understanding if a patient is responding to treatment to their diagnosis, or has additional factors that need care and attention.


How to navigate to Patient Responses from the Status Badge

The color of the badge will adjust based on severity, with green representing low severity and red representing high severity.  If a patient hasn’t filled any measures, the status badge will show neutral colors across (three gray dots).  On a desktop web browser, hovering over the status badge will give you a breakdown of the possible spread of severity which is dependent on the scales your organization has picked for measurement bundles.


Clicking on the text explaining what a patient scored will take you to the feedback report viewing the details of that score. The color on the report matches the color of the status badge bubble. As an example, clicking on patient name "scored moderate on their target scale PHQ-9" links directly to the responses for the most recent PHQ-9 measurement.