How to Activate New Users

Please note that your EHR may automatically add users/providers. If that is the case, please add new users in your EHR instead of Mirah directly.


Overview

When users are added to the Mirah platform from your EMR integration, they are added in a pending state. 

When a user is in a pending state

  • They will not be able to log in
  • They will not have sessions created for their appointments
  • They will not be able to be assigned to patients

How to Activate New Users

  1. Go to the user's detail page

  1. The user will be sent an email welcoming them to Mirah and allowing them to set a password


From here, the user will be able to log into Mirah. If there are any difficulties in receiving the email, please contact support@mirah.com for further assistance.


Note: A user won't be fully active until they log into the application for the first time.


Additional Resources

Log Into Mirah Using Your Username and Password:

https://support.mirah.com/article/26-log-into-mirah-using-your-username-and-password