How to Activate New Users

Please note that your EHR may automatically add users/providers. If that is the case, please add new users in your EHR instead of Mirah directly.

When users are added to the Mirah platform from your EMR integration, they are added in a pending state. 

When a user is in a pending state

• They will not be able to log in
• They will not have sessions created for their appointments
• They will not be able to be assigned to patients

To activate a user and send them a welcome email:

1. Go to the user's detail page
2. Click the "Activate Provider and Send Welcome Email"
3. The user will be sent an email welcoming them to Mirah and allowing them to set a password

Note: A user won't be fully active until they log into the application for the first time.